Course Duration
3 Days
Omnissa
Authorized Training
IT
Course cost:
£2,995.00
IT Certification Overview
This course provides a comprehensive introduction to Workspace ONE UEM as a unified endpoint management solution for Apple macOS and iOS devices. Designed for organisations managing Apple estates at scale, the course explores how Workspace ONE UEM supports secure device enrolment, configuration, application delivery, and ongoing lifecycle management.
Learners will gain a clear understanding of how Workspace ONE UEM integrates with Apple’s native management frameworks and services, including Apple Business Manager, to streamline deployment and administration. The course also introduces key capabilities such as profiles, Intelligent Hub, declarative device management, operating system update management, and troubleshooting tools. Through instructor-led explanations and applied demonstrations, participants develop the confidence to manage Apple devices more efficiently while supporting both IT and end-user requirements.
Newto Training Reviews
What Our Happy Alumni Say About Us
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
Learners should have a foundational understanding of Workspace ONE UEM concepts and functionality. Prior experience in end-user computing environments is recommended, along with practical familiarity using Apple macOS and or iOS devices in a professional setting. This course is suitable for those who already have some exposure to device management and want to deepen their understanding of Apple-specific management capabilities within Workspace ONE UEM.
Target audience
This course is designed for administrators responsible for managing and supporting Apple devices within an organisation. It is suitable for IT professionals involved in endpoint management, mobility, and end-user computing who need to configure, deploy, and maintain macOS and iOS devices using Workspace ONE UEM. The course also benefits technical teams supporting Apple device enrolment, configuration, updates, and troubleshooting at scale.
Learning Objectives
By the end of this course, learners will be able to:
- Describe the core features and functionality of Workspace ONE UEM for Apple device management.
- Explain how Workspace ONE UEM leverages and enhances Apple’s mobile device management framework for macOS and iOS.
- Navigate the Workspace ONE UEM console and perform basic user, group, and account administration tasks.
- Integrate Workspace ONE UEM with Apple services, including Apple Business Manager, to support automated device enrolment and application management.
- Use profiles and declarative device management to configure and manage Apple devices effectively.
- Manage operating system updates for macOS and iOS devices using Workspace ONE UEM tools and dashboards.
- Identify and apply troubleshooting techniques for common device and application management issues.
Workspace ONE UEM Apple Device Management Course Content
Introduction to the course and Workspace ONE UEM
- Course structure, objectives, and logistics
- Overview of Workspace ONE UEM as an endpoint management platform
- Understanding Apple device management within the broader Workspace ONE ecosystem
Introduction to Apple device management with Workspace ONE
- Core concepts of Apple device management
- Managing macOS and iOS devices using Workspace ONE UEM
- Enhancing Apple management capabilities with the Omnissa platform
Workspace ONE UEM console administration
- Navigating and customising the Workspace ONE UEM console
- Core console components and administration foundations
- Managing accounts, users, and groups within Workspace ONE UEM
Integrating Workspace ONE UEM with Apple services
- Overview of Apple services used for device management
- Integrating Apple Business Manager with Workspace ONE UEM
- Automated Device Enrolment workflows
- Application and content distribution using Apple volume purchasing
Workspace ONE Intelligent Hub and hubcli
- Introduction to Workspace ONE Intelligent Hub
- Configuring Hub Services for Apple devices
- Using sensors and scripts to gather device insights
- Managing devices with the Intelligent Hub command line interface
Using profiles for Apple device management
- Understanding profiles and their role in Apple device configuration
- Applying profiles to macOS and iOS devices
- Implementing declarative device management
- Creating and deploying profiles within Workspace ONE UEM
Operating system update management for Apple devices
- Overview of macOS and iOS update mechanisms
- Managing operating system updates using Workspace ONE UEM
- Monitoring updates through the device updates dashboard
- Enforcing software updates and managing update workflows
- Supporting updates through Intelligent Hub tools
Troubleshooting Apple devices in Workspace ONE UEM
- Introduction to troubleshooting concepts and tools
- Using the Workspace ONE UEM console for issue investigation
- Device-level troubleshooting techniques
- Using Workspace ONE Assist for remote support
- Identifying and resolving common Apple device management issues
Exams and assessments
There are no formal exams included in this course. Learners’ understanding is reinforced through instructor-led discussions, practical demonstrations, and knowledge checks aligned to real-world Apple device management scenarios.
Hands-on learning
This course includes applied demonstrations and guided exercises that show how to manage Apple devices using Workspace ONE UEM. Learners explore configuration workflows, device enrolment processes, and troubleshooting techniques in a practical context, with instructor guidance to reinforce best practices and operational understanding.
Upcoming Dates
Dates and locations are available on request. Please contact us for the latest schedule.
Advance Your Career with Workspace ONE UEM Apple Device Management
Gain the skills you need to succeed. Enrol in Workspace ONE UEM Apple Device Management with Newto Training today.
