Course Duration
2 Days
IACCM
Authorized Training
ITIL and Service Management
Course cost:
was £1,770
£1,681
ITIL and Service Management Certification Overview
This two day course introduces the foundational principles of contract and commercial management (CCM). Participants gain insight into how contracts function as business tools, the lifecycle of contract management, negotiation, risk, legal frameworks, and delivery in operational settings.
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The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
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The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
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I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
There are no formal credentials required to attend. The course is aimed at account managers, bid managers, relationship managers, programme/project managers, service managers, and others seeking grounding in contract and commercial principles.
Target audience
Professionals involved in or supporting commercial, contract, procurement or supplier roles who need a structured understanding of contracting concepts and practices.
Learning Objectives
After this course, participants will be able to:
- Explain the significance and role of contracts and contracting professionals in business
- Describe each phase of the contract management lifecycle and key elements therein
- Select techniques and tools suited to different contracting situations
- Understand core contract concepts and associated legal considerations
- Perform basic risk assessment in contract settings
- Apply negotiation principles in a contracting context
- Oversee contract delivery and post award operations
- Engage in contract discussions, supplier and customer relationships to drive positive outcomes
- Contribute to pre-contract activities to improve contract success
- Manage risk and opportunity within contract portfolios
WorldCC Fundamentals of Contract and Commercial Management Course Content
Introduction to contract and commercial management
- Commercial relationships and the relationship continuum
- Using contracts as tools of business relationships
- Choosing appropriate contract instruments
Contract essentials
- What is a contract, types, and business relationships
- Civil law vs common law, and relevant regional legal frameworks
- Pricing, cost, payment models, and contract types
Negotiation principles
- Negotiation styles, planning, strategies
- Integrating information and stakeholder perspectives
Contract lifecycle phases
- Initiate: defining requirements, RFI/RFP design
- Bid: buyer and seller perspectives in proposal management
- Develop: contract types, preliminary agreements, goods/services contracts
- Negotiate: unplanned negotiations, roles, timing, scope
- Transition / Manage Change: managing contract change, disputes, claims
- Operations: performance management, invoicing, KPI benchmarking, contract monitoring
Exams and assessments
- 50 multiple choice questions
- 40 minutes duration
- Closed book, taken online via the WorldCC portal
- Pass mark: 70% (35 correct answers)
- Exam is scheduled after completion of the course (within 30 days)
- Delegates receive login credentials to access the exam
- Assessment is solely via the exam (no in course exam)
Hands-on learning
Learners will participate in:
- Case study exercises aligned to each contract lifecycle phase
- Group negotiation simulations applying negotiation strategies
- Risk assessment workshops based on real contract scenarios
- Roleplay in supplier and customer relationship discussions
- Scenario work designing contract drafts or transitions
- Peer discussion and reflection on applying learning in their business context
WorldCC Fundamentals of Contract and Commercial Management Dates
Next 5 available training dates for this course
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Thu 28 May 2026
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Thu 02 Jul 2026
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Thu 20 Aug 2026
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QA On-Line Virtual Centre
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Mon 26 Oct 2026
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VIRTUAL
QA On-Line Virtual Centre
2 DAYS
|
ALL DAY
Thu 17 Dec 2026
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was £1,770
£1,681
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