Course Duration
1 Day
Professional Development
Authorized Training
Professional Development
Course cost:
was £980 + VAT
£882 + VAT
Professional Development Certification Overview
Problem-solving is a critical skill in modern organisations, where challenges are often complex, fast-moving, and require structured thinking. This course equips learners with practical tools and techniques to identify, analyse, and solve problems effectively in a professional environment.
Learners will explore different types of problems, understand root causes, and apply structured approaches to develop and evaluate solutions. The course focuses on building confidence in decision-making, improving critical thinking, and enabling learners to approach challenges with clarity and consistency.
Through interactive exercises and real-world scenarios, learners will gain hands-on experience in applying problem-solving frameworks that can be used immediately in the workplace.
Newto Training Reviews
What Our Happy Alumni Say About Us
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
There are no formal prerequisites for this course. A willingness to engage in practical exercises and discussion will support learning outcomes.
Target audience
This course is designed for:
- Professionals who need to solve problems as part of their role
- Team members involved in decision-making and process improvement
- Individuals looking to strengthen analytical and critical thinking skills
- Early to mid-career professionals seeking structured approaches to challenges
Learning Objectives
By the end of this course, learners will be able to:
- Define different types of problems and their impact on organisational performance
- Apply structured problem-solving models to workplace scenarios
- Identify root causes using appropriate analytical techniques
- Generate and evaluate potential solutions effectively
- Make informed decisions based on evidence and logical reasoning
- Communicate solutions clearly to stakeholders
Solve Problems Course Content
Understanding problems in the workplace
- What defines a problem in a professional context
- Types of problems, including simple, complex, and ambiguous
- The impact of unresolved problems on teams and organisations
- The role of structured thinking in effective problem-solving
Problem-solving frameworks and approaches
- Overview of common problem-solving models
- When to use different approaches depending on context
- Breaking down problems into manageable components
- Avoiding common pitfalls in problem-solving
Root cause analysis
- Difference between symptoms and root causes
- Techniques such as the five whys and cause-and-effect analysis
- Gathering and analysing relevant data
- Validating assumptions and avoiding bias
Generating and evaluating solutions
- Creative thinking techniques for solution generation
- Evaluating options based on feasibility, impact, and risk
- Prioritisation methods for selecting the best solution
- Balancing short-term fixes with long-term improvements
Decision-making in practice
- Structured decision-making techniques
- Managing uncertainty and incomplete information
- Risk assessment and mitigation
- Building confidence in making and owning decisions
Communicating and implementing solutions
- Presenting solutions clearly and persuasively
- Engaging stakeholders and gaining buy-in
- Planning implementation steps
- Monitoring outcomes and measuring success
Embedding problem-solving skills
- Building problem-solving into everyday work
- Encouraging continuous improvement
- Reflecting on outcomes to improve future performance
- Developing a personal action plan
Assessment and engagement
- Scenario-based exercises and group discussions
- Practical application of problem-solving tools
- Individual and team-based activities
- Reflection and action planning
Learner benefits
- Improved confidence in tackling workplace challenges
- Enhanced critical thinking and analytical skills
- Practical tools that can be applied immediately
- Better decision-making and communication abilities
- Increased contribution to team and organisational success
Solve Problems Dates
Next 2 available training dates for this course
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