Course Duration
3 Days

Generic Business Systems Development
Authorized Training

Business Systems Development

Course cost:
was £1,145
£1,124

Business Systems Development Certification Overview

Design thinking is a creative, human centred approach to business innovation. It’s about applying the design mindset to business challenges, making sure solutions are customer-centric and focused on meeting the needs of all stakeholders.

The A4Q Design Thinking Foundation certification attests to an individual’s knowledge and understanding of this collaborative, innovation-seeking approach to problem solving and solutions development.

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Prerequisites

There are typically no formal prerequisites to take the A4Q Design Thinking certification.

Target Audience

This course is designed for:

  • Product Owners
  • Scrum Masters
  • Product Managers
  • Software Engineers
  • UX Designers
  • Designers

Learning Objectives

By the end of this course, learners will be able to:

  • Understand the theory and application of the Design Thinking creative and iterative process.
  • Investigate and resolve business challenges, identify options and test proposed solutions using the Design Thinking innovative customer-centric approach.
  • Empathize with the customer, unlock key insights, question assumptions, explore strategies and test ideas.
  • Find innovative and relevant solutions

Foundation Certificate in Design Thinking Course Content

Introduction to Design Thinking (10%)

  • Define the nature and characteristics of Design Thinking
  • Demonstrate an understanding of the rationale for Design Thinking
  • Identify the core elements of the Design Thinking mindset

Fundamental Design Thinking Practices (15%)

  • Describe the following Design Thinking practices:

    • Empathy and perspective analysis
    • Research and investigation
    • Divergent and convergent thinking
    • Experimentation and prototyping
    • Visualisation
    • Validation
    • Assumption identification and testing
    • Iteration and continuous learning

Design Thinking Approaches (20%)

  • Demonstrate understanding of the Design Council approach
  • Demonstrate understanding of the d.School 5 stage approach (Stanford)
  • The design thinking macro and micro processes

Design Thinking Techniques (40%)

  • Describe the structure and application of the following Design Thinking techniques
  • Explain the rationale for using each of the following Design Thinking techniques (Discover, Define, Develop, Deliver) within the stated Double Diamond stage
  • Describe and distinguish between; brainstorming and brainwriting, focus groups, user role and persona analysis, storyboarding.

Implementing Design Thinking (15%)

  • Describe the relationship between organisational culture and the application of Design Thinking
  • Distinguish between the elements of organisational culture using the Culture Pyramid
  • Define cultural aspects that may inhibit or enable the use of Design Thinking
  • Define the POPIT™ elements needed to support the implementation of Design Thinking

Exams and Assessments

The examination leading to the Foundation Certificate in Design Thinking:

  • Consists of 40 multiple choice questions, each of which has a value of one mark. Candidates must gain 26 marks out of the available 40 marks (65%) in order to pass the examination and be awarded the certification.
  • Has a duration of 60 minutes. If a candidate’s native language is not the examination language, the candidate is allowed an additional 25% (15 minutes) of examination time.
  • Is a closed book examination and no reference materials may be used while sitting the examination.
  • Assesses competence at levels 1,2 and 3 of Bloom’s Taxonomy of Cognitive Domains. These levels assess competence as follows:

    • K1: remember
    • K2: understand
    • K3: apply

Hands-On Learning

This course includes:

  • Instructor-led scenarios, helping develop design thinking skills.
  • A detailed insight into Design Thinking concepts
  • Being able to apply useful design thinking techniques to drive business innovation.

Foundation Certificate in Design Thinking Dates

Next 1 available training dates for this course

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VIRTUAL

QA On-Line Virtual Centre
3 DAYS | ALL DAY
Mon 24 Aug 2026
AVAILABLE
was £1,145
£1,124
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Advance Your Career with Foundation Certificate in Design Thinking

Gain the skills you need to succeed. Enrol in Foundation Certificate in Design Thinking with Newto Training today.