Course Duration
1 Day
Generic Business Systems Development
Authorized Training
Business Systems Development
Course cost:
£1,038
Business Systems Development Certification Overview
This course equips professionals with the skills to design, evaluate, and plan AI-enabled products with intelligent agents at their core. Participants will move from identifying opportunities through to building a pilot roadmap without writing any code.
Using a mix of demos, collaborative exercises, and design sprints, learners will understand how AI agents think (brain), remember (memory), and act (tools). They will explore how to map these capabilities into user journeys, build guardrails for safety and trust, and ensure solutions deliver real organisational and user value.
Newto Training Reviews
What Our Happy Alumni Say About Us
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
Participants should have:
- A basic understanding of AI concepts and applications
- An interest in user experience and product design
- No coding experience required
Target audience
This course is designed for:
- Product managers and innovation leads exploring AI capability integration
- UX and service designers shaping AI-enabled user experiences
- Business analysts and strategists evaluating AI opportunities
- Stakeholders involved in cross-functional product delivery teams
Learning Objectives
By the end of this course, learners will be able to:
- Frame AI opportunities in alignment with organisational goals and user needs.
- Map the brain–memory–tools model to product features and integration points.
- Apply human–AI interaction models (co-creation, augmentation, delegation) in design.
- Evaluate AI outputs for accuracy, bias, usability, and trustworthiness.
- Design and implement guardrails for responsible and ethical use.
- Translate product concepts into blueprints and MVP delivery roadmaps.
- Collaborate effectively with cross-functional teams, bridging product and technical roles.
Designing AI Powered Products Course Content
Module 1: AI in Product Design
- What AI agents are (and how they differ from automation and chatbots)
- The Brain–Memory–Tools model for AI capability design
- Strategic alignment: Linking AI features to organisational goals
- Exercise 1 – AI Alignment Case Study: Assess whether features create value for users and organisations
Module 2: Designing AI-enabled Features
- Principles of user-centred AI product design
- Mapping AI capabilities into the user journey
- Human–AI interaction models for different contexts
- Exercise 2 – Redesign with AI Agent Capability: Map “before/after” workflows and layer in AI features
Module 3: No-code AI Agent Build
- Facilitator demo: Building an AI agent in n8n (trigger, brain, memory, tools, guardrails)
- Case example: Outlook + Teams + task tracker → Relaiy agent
- Lessons learned: integration, tone, scheduling, escalation rules
- Discussion: How this demo translates into product planning
Module 4: From Concept to Blueprint
- Structuring product blueprints with AI touchpoints
- Exercise 3 – Product Design Sprint with AI Blueprint: Build end-to-end concepts (personas, journey, AI features, guardrails, metrics)
- Team sharing and reflections
Module 5: Evaluating AI Features for Quality & Trust
- Testing for accuracy, bias, and usability
- Spotting hallucinations and designing for graceful failure
- Building feedback loops and controls into product design
- Exercise 4 – Black Mirror Test: Stress-test your AI concept against “bad headline” failure scenarios
Module 6: AI Pilot Plan
- Moving from blueprint to MVP and pilot design
- Defining pilot scope, data needs, and success measures
- Outlining delivery dependencies and cross-functional roles
- Exercise 5 – AI Pilot Plan: Teams draft pilot charters
Exams and assessments
There are no formal exams in this course. Participants will complete guided exercises, group challenges, and a final capstone project to apply their knowledge and receive peer and instructor feedback.
Hands-on learning
- Real-time demonstrations of generative AI API usage
- Guided prompt engineering and prototyping sessions
- Group projects using real-world case study inspiration
- Peer-led presentations and instructor feedback on solution design
Designing AI Powered Products Dates
Next 3 available training dates for this course
Advance Your Career with Designing AI Powered Products
Gain the skills you need to succeed. Enrol in Designing AI Powered Products with Newto Training today.
