Course Duration
4 Days
Cyber
Authorized Training
IT
Course cost:
£3,100.00
IT Certification Overview
The Certified Lead Operational Resilience Manager course equips professionals with the knowledge and practical skills required to develop, implement, and continually improve operational resilience across an organisation. As organisations face increasing disruption from cyber threats, supply chain challenges, regulatory change, natural disasters, and geopolitical uncertainty, operational resilience has become a critical business capability.
Over four instructor-led days, learners will explore the principles, frameworks, and practices that help organisations prepare for, respond to, recover from, and learn from operational disruptions. The course focuses on identifying critical business functions, understanding organisational interdependencies, conducting business impact analyses and risk assessments, implementing resilience controls, and embedding a culture of continuous improvement.
Successful completion of the course prepares learners for the PECB Certified Lead Operational Resilience Manager examination and supports the development of practical skills that can be applied across resilience, risk, business continuity, and governance functions.
Newto Training Reviews
What Our Happy Alumni Say About Us
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
Participants should have:
- A fundamental understanding of operational resilience concepts and principles
- A basic knowledge of business continuity and risk management practices
- Experience working within governance, risk, compliance, continuity, security, or operational functions is beneficial
- An interest in strengthening organisational resilience and disruption preparedness
Target audience
This course is designed for:
- Managers responsible for organisational resilience and disruption preparedness
- Business continuity professionals seeking to expand their operational resilience capabilities
- Risk managers responsible for identifying and mitigating operational risks
- Security consultants supporting organisations in resilience improvement initiatives
- Individuals responsible for promoting resilience across an organisation
- Governance, compliance, and assurance professionals
- Professionals seeking to develop expertise in operational resilience management
Learning Objectives
By the end of this course, learners will be able to:
- Explain the fundamental concepts, principles, and objectives of operational resilience
- Identify critical business functions, services, and organisational interdependencies
- Define impact tolerances and resilience objectives for key business operations
- Conduct business impact analyses and operational risk assessments
- Develop and implement operational resilience management frameworks and practices
- Integrate digital, cyber, and third-party resilience considerations into resilience strategies
- Plan and execute resilience testing, assessments, and performance measurements
- Establish a culture of continual improvement to strengthen organisational resilience
Certified Lead Operational Resilience Manager Course Content
Module 1 - Foundations of operational resilience
Build a strong understanding of operational resilience principles and why they are essential for modern organisations.
- Introduction to operational resilience
- Key concepts, terminology, and principles
- Operational resilience versus business continuity
- Regulatory drivers and industry expectations
- Benefits of operational resilience programmes
- Understanding disruption scenarios and organisational impacts
Module 2 - Planning the operational resilience management framework
Learn how to establish a structured and sustainable approach to operational resilience.
- Operational resilience governance and leadership
- Defining resilience objectives and strategic priorities
- Identifying important business services and critical functions
- Mapping organisational processes and dependencies
- Defining impact tolerances
- Resource planning and resilience capability development
- Integrating resilience into organisational strategy
Module 3 - Business impact analysis and risk assessment
Develop the skills required to assess organisational vulnerabilities and prioritise resilience efforts.
- Business impact analysis methodologies
- Identifying operational risks and threats
- Assessing likelihood and impact
- Evaluating vulnerabilities and dependencies
- Risk treatment and mitigation planning
- Aligning risk management and resilience objectives
Module 4 - Establishing operational resilience management practices
Explore the practical controls and activities that support resilience across the organisation.
- Designing resilience management processes
- Establishing resilience operating models
- Incident response and disruption management
- Crisis management principles
- Resource management and continuity planning
- Roles and responsibilities during disruption events
- Monitoring resilience performance
Module 5 - Business resilience, digital resilience, and cyber resilience
Understand how resilience practices support critical business operations in an increasingly digital environment.
- Business resilience fundamentals
- Digital resilience principles
- Cyber resilience planning and preparedness
- Managing technology dependencies
- Protecting critical systems and services
- Coordinating resilience activities across business and technology teams
Module 6 - Third-party resilience management and organisational culture
Learn how to manage resilience risks that originate outside the organisation and build resilience awareness internally.
- Third-party risk management
- Supplier and vendor resilience assessment
- Managing outsourcing and dependency risks
- Building resilience accountability across the organisation
- Leadership engagement and sponsorship
- Developing a resilience-focused culture
- Awareness and training initiatives
Module 7 - Testing and assessing operational resilience
Develop confidence in evaluating resilience capabilities through structured testing and validation.
- Resilience testing frameworks
- Scenario-based exercises and simulations
- Tabletop exercises
- Testing critical services and recovery capabilities
- Assessing resilience effectiveness
- Identifying gaps and improvement opportunities
Module 8 - Continual improvement and resilience optimisation
Learn how to sustain and enhance resilience capabilities over time.
- Performance measurement and reporting
- Lessons learned and post-incident reviews
- Corrective and preventive actions
- Continuous monitoring and improvement
- Adapting resilience programmes to emerging risks
- Maintaining long-term organisational resilience
Exams and assessments
This course includes interactive exercises, knowledge checks, multiple-choice quizzes, and scenario-based activities designed to reinforce learning and prepare participants for certification.
The PECB Certified Lead Operational Resilience Manager exam is taken after the course and is included in the course fee. The examination assesses learners across five competency domains covering operational resilience principles, framework development, resilience practices, organisational culture, and continual improvement.
Certification and examination fees are included in the course price. Participants who attend the course receive an attestation of course completion worth 31 Continuing Professional Development credits. Candidates who do not pass the exam on their first attempt may retake it free of charge within 12 months of the initial examination date.
Hands-on learning
This course incorporates practical exercises and scenario-based activities that enable learners to apply operational resilience concepts in realistic organisational contexts.
Hands-on learning includes:
- Business impact analysis exercises
- Operational risk assessment activities
- Organisational dependency mapping
- Impact tolerance definition workshops
- Scenario-based resilience planning
- Resilience testing and assessment exercises
- Incident response and disruption management discussions
- Continual improvement planning activities
Upcoming Dates
Dates and locations are available on request. Please contact us for the latest schedule.
Advance Your Career with Certified Lead Operational Resilience Manager
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