Course Duration
3 Days
BRMP
Authorized Training
ITIL and Service Management
Course cost:
was £3,250
£2,640
ITIL and Service Management Certification Overview
This three day course introduces participants to the discipline of Business Relationship Management (BRM) and prepares them for the BRMP™ certification (administered by APMG in partnership with the BRM Institute). It covers the principles, frameworks, and tools used by BRMs to align business demand and value delivery, embed relationship capability in organisations, and drive value through maturity. Prior to class, learners receive pre-course reading to familiarise themselves with key concepts.
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I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
I had absolutely no experience in this field, but Newto Training recognised my potential and supported me every step of the way. The real-life scenarios were invaluable in making me job-ready.
The tutors at Newto are consistently patient, clear and more than willing to help. I couldn't have asked for a better learning environment.
From day one I felt welcomed and supported. The live sessions were interactive and the resources well thought-out. I passed my exam on the first attempt thanks to them.
I was nervous about switching careers but the practical approach and continual 1-to-1 support gave me the confidence I needed to succeed."
The training material was excellent, and the instructors really brought the subject to life with hands-on lab work. I feel fully prepared for the workplace."
What impressed me most was the flexibility and responsiveness of the support team. Whenever I had a question, they were there even outside of normal hours.
The course structure was superb. A great mix of theory and practice delivered at a pace that made sense even for beginners. Highly recommended.
Switching into IT felt overwhelming, but Newto Training made the journey manageable and quite enjoyable. Their coaching style is top class.
I particularly appreciated the way complex topics were broken down into manageable chunks, and the tutor actively encouraged questions at every stage.
The live-taught interactive classes set Newto apart from other providers. It wasn't just video-based learning and the real engagement made all the difference.
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
The cyber course exceeded my expectations. They've been on hand for everything and are constantly in touch with me
The resources provided were spot on and the teaching style made everything easy to understand. I particularly appreciated the extra help offered when needed.
Enrolling with Newto was one of the best decisions I've made. The job-readiness focus, strong teaching and excellent support all stood out.
I completed my SQL course and now feel confident in my skills. The real-world examples and supportive tutors made it all click.
I've just passed my AZ-900 exam thanks to the support received from Ken in the boot camp and his exam preparation sessions.
I've gained a qualification and the confidence to use it in real-world scenarios.
Their commitment to student success is obvious from the personalised guidance to the quality of delivery. I'd recommend them without hesitation.
Every tutor I encountered was professional, encouraging and keen to see me succeed. That personal touch made a big difference.
I'm now in a role I once thought was out of reach, thank you to the all the team
The bootcamps were excellent, we were given practical projects to complete and I feel so much more confident with my coding skills
Prerequisites
There are no formal prerequisites for the BRMP training. Completion of ITIL Foundation may be beneficial but is not required. Delegates will also receive pre-course materials and are expected to spend 4–6 hours reviewing them before attending.
Target audience
This course is designed for individuals working as BRMs or those interested in entering the business relationship management domain—including business partners, service delivery managers, liaison roles, enterprise architects, and strategic planners.
Learning Objectives
After completion, delegates will be able to:
- Explain what business relationship management is and the value it brings to the organisation
- Articulate why organisations should (and how they can) evolve toward relationship entred models
- Demonstrate how BRM integrates across organisational structures and strategies
- Apply BRM thinking to the triple bottom line: people, purpose, planet
- Understand the role, mindset, skills, and competencies required of a BRM
- Use core BRM approaches, models, and tools such as the BRM Capability Framework, Value Plans, and Relationship Strategy on a Page
- Assess BRM capability and build a draft BRM Capability Workbook
Business Relationship Management Professional (BRMP) Course Content
BRM introduction and context
- Why BRM matters now
- Relationship centred organisations
- 4 main Tenets of BRM philosophy
- Triple Bottom Line
- Defining BRM: capability, discipline, role, domains
BRM capability framework
- Organisational purpose and strategy alignment
- Core values, culture, and organisational factors
- 'Now-to-New' evolution, growth, improvement
- Tools: BRM Capability Workbook, Strategic Relationship Plan
Evolve culture
- Purpose narrative, behaviours, shared ownership
- Leadership , influence, growth mindset
- Tools: storytelling, language matters, relationship network directory
Build partnerships
- Role competency model, maturity, mindset
- Discovery and nurturing of relationships
- Tools: Relationship Maturity Model (RMM), RSOAP
Drive value
- Defining value, sources, discovery, realization
- Value frameworks, result reporting, optimization
- Tools: Idea Documents, Value Plans
Satisfy purpose
- Aligning BRM contribution to purpose
- Social value, ecosystem relationships
- Role of BRM in fulfilling purpose
BRM role and identity
- Role clarity, code of ethics, mindset, scope
- Activity domains, connecting with organisational factors
- Managing transition, role architecture, team design
BRM team design and leadership
- Purpose, mission, vision for BRM teams
- Organisational structure, leadership, coaching
- Transition management and role scaling
Course wrap-up and next steps
- Review and integration of key concepts
- Planning the next 30/60/90/365 days
- Certification logistics and creating a digital badge
Exams and assessments
- 50 multiple choice questions
- 50 minutes duration
- Closed book
- Pass mark: 60% (30 out of 50)
- Exam is scheduled post course; delegates receive a voucher to take it online
- Upon passing, learners receive a digital badge
Hands-on learning
Learners will engage in:
- Exercises to draft relationship value plans and capability workbooks
- Case studies applying BRM frameworks in organisational contexts
- Group workshops exploring culture evolution, maturity, and partnership tools
- Roleplay and scenario work on stakeholder engagement and value delivery
- Peer discussion on integrating BRM into existing structures
Business Relationship Management Professional (BRMP) Dates
Next 5 available training dates for this course
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VIRTUAL
QA On-Line Virtual Centre
3 DAYS
|
ALL DAY
Wed 13 May 2026
AVAILABLE
was £3,250
£2,640
OFFER!
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VIRTUAL
QA On-Line Virtual Centre
3 DAYS
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ALL DAY
Tue 07 Jul 2026
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£2,640
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CLASSROOM
QA London International House Centre E1W
3 DAYS
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ALL DAY
Mon 03 Aug 2026
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was £3,250
£2,640
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VIRTUAL
QA On-Line Virtual Centre
3 DAYS
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ALL DAY
Wed 09 Sep 2026
AVAILABLE
was £3,250
£2,640
OFFER!
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VIRTUAL
QA On-Line Virtual Centre
3 DAYS
|
ALL DAY
Mon 02 Nov 2026
AVAILABLE
was £3,250
£2,640
Advance Your Career with Business Relationship Management Professional (BRMP)
Gain the skills you need to succeed. Enrol in Business Relationship Management Professional (BRMP) with Newto Training today.
