Course Duration
1 Day

Professional Development
Authorized Training

Professional Development

Course cost:
was £980
£829

Professional Development Certification Overview

Good decisions are harder to make when time is short, information is mixed, and the pressure to move quickly is high. In fast-moving organisations, judgement is shaped not only by evidence, but also by bias, group dynamics, competing priorities, and the growing use of AI in how options are framed, compared, and justified.

This practical one-day course helps learners strengthen decision quality by understanding what influences choices before they are made, how judgement becomes distorted under pressure, and what supports clearer option comparison in complex situations. It also explores how to communicate decisions with greater clarity, make trade-offs visible, and review decisions effectively once action begins.

Learners leave with a more structured, credible, and modern approach to decision making in real organisational settings, helping them improve confidence, accountability, and outcomes across teams and projects.

This course can be delivered virtually or face-to-face.

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Prerequisites

There are no formal prerequisites for this course. A willingness to engage in practical exercises and discussion will support learning outcomes.

Target audience

This course is designed for professionals, managers, team members, and decision-makers who need to make sound decisions, weigh options effectively, and communicate judgement clearly in complex, fast-moving environments.

It is particularly valuable for those who:

  • Make operational, project, or people decisions under time pressure
  • Need to balance competing priorities and stakeholder expectations
  • Want to improve confidence and consistency in decision making
  • Work in teams where collaboration, challenge, and alignment are essential
  • Need to communicate decisions clearly and make reasoning transparent

Learning Objectives

By the end of this course, learners will be able to:

  • Identify how context and workplace habits shape decision quality
  • Diagnose the traps that distort judgement in workplace decisions
  • Evaluate options using structured comparison and evidence
  • Construct and communicate a clear, reviewable decision

Making Decisions Course Content

Decision realities

This module explores what shapes decisions in today’s workplace and helps learners judge what kind of response a situation needs before comparing options.

Topics include:

  • The reality of decision making in modern organisations
  • Fast decisions versus complex decisions
  • Recognising decision types and choosing the right response
  • The influence of organisational culture and workplace habits
  • How priorities, urgency, and uncertainty affect judgement
  • The growing role of AI in framing and influencing decisions

Judgement quality

This module examines the barriers that weaken decision quality, including bias, pressure, emotion, and group dynamics, so learners can identify risks earlier.

Topics include:

  • Common cognitive biases in workplace decisions
  • Emotional influence and decision pressure
  • Groupthink, authority bias, and social dynamics
  • Overconfidence and assumptions in judgement
  • Recognising weak signals before decisions fail
  • Creating space for better challenge and reflection

Evaluating options

This module covers practical ways to compare options more systematically and choose tools that support clearer, more balanced judgement.

Topics include:

  • Moving from instinct to structured comparison
  • Comparing risks, trade-offs, and consequences
  • Using evidence effectively without over-analysis
  • Decision frameworks for practical workplace use
  • Prioritising options under pressure
  • Making better choices with incomplete information

Communicating and reviewing decisions

This module focuses on how to communicate a decision clearly, make trade-offs visible, and review progress so action stays on track.

Topics include:

  • Explaining decisions with clarity and confidence
  • Making trade-offs visible to stakeholders
  • Building trust through transparent reasoning
  • Creating decisions that are reviewable and accountable
  • Monitoring progress once action begins
  • Learning from outcomes and improving future decisions

Learner benefits

After completing this course, learners will be able to approach decisions with greater structure, confidence, and credibility.

They will gain:

  • Stronger judgement in high-pressure environments
  • Better awareness of bias and decision traps
  • Clearer methods for comparing options fairly
  • Improved communication of decisions and rationale
  • Greater confidence in reviewing and adjusting decisions over time
  • A practical framework for stronger workplace decision making

Making Decisions Dates

Next 1 available training dates for this course

OFFER!

VIRTUAL

QA On-Line Virtual Centre
1 DAYS | ALL DAY
Thu 10 Sep 2026
AVAILABLE
was £980
£829
BOOK NOW

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