Professional Development Courses

Assert Yourself and Build Confidence

Assert Yourself and Build Confidence is a two-day immersive workshop that empowers participants to communicate with clarity and authenticity in both personal and professional contexts. Through reflective exercises,…

Business Partnering

Transitioning from a functional role to a strategic business partner requires more than a new title—it demands a fundamental shift in mindset and approach. Business Partnering is a…

Business Writing Essentials

Business writing essentials: Tools, techniques and confidence to write with clarity and impact Are you ready to elevate your business communication skills? Our one-day business writing essentials course…

Coaching for Results

The digital era is marked by rapid and constant changes in the business landscape, driven by extracting value from digital technology. Roles, responsibilities, and job descriptions are constantly…

Communicating for Impact

Effective communication is more than exchanging information—it’s the key to breaking silos, strengthening collaboration, and building trust in high-pressure environments. Communicating for Impact is a three-day immersive programme…

Customers First

Exceptional customer service goes beyond addressing needs—it’s about creating memorable experiences that inspire trust and loyalty. Customers First is a one-day, immersive workshop designed to help participants build…

Developing your Analytical Thinking Skills

This participative 3-hour workshop helps learners bring clarity and structure to everyday analysis by exploring the habits, biases, and pressures that shape thinking under real workplace conditions. Through…

Developing your Coaching Skills

This practical, interactive session builds confidence in adapting coaching conversations to a broader range of coachee challenges and working styles. Learners revisit core coaching principles—what coaching is (and…

Developing your Communication Skills

Modern workplaces demand clear, adaptable, and purposeful communication. This practical workshop equips professionals to recognize and address the pressures that disrupt messages, adapt style to different people and…

Developing your Creative Thinking Skills

This interactive 3-hour workshop helps learners strengthen creative thinking by exploring the habits, barriers, and behaviors that shape how ideas form at work. Through practical tools, guided reflection,…

Developing your Emotional Intelligence

Modern workplaces are hybrid, diverse, and fast-evolving. Advanced emotional intelligence (EI) techniques help you stay calm under pressure, foster trust across boundaries, and steer challenging conversations more effectively.…

Developing your Influencing and Engagement Skills

Successful influence now depends not just on what you say, but how you engage across silos, handle resistance, and shape messages that resonate. This practical 3hour session helps…

Developing your Leadership Style

This participative 3-hour workshop helps learners strengthen their leadership style by exploring the mindsets, habits, and behaviors that shape how they lead under real workplace pressure. Through guided…

Developing your Resilience

This practical 3-hour session builds on core resilience skills to help learners respond constructively to everyday pressures. Using realistic workplace scenarios and evidence-based tools, the session focuses on…

Developing your Stakeholder Management Skills

This practical 3-hour session builds on the fundamentals to strengthen stakeholder engagement skills. Learners explore how relationships shift over time, how to spot and respond to resistance, and…

Developing your Strategic Thinking Skills

This participative 3-hour workshop helps learners strengthen their strategic thinking by exploring the mindsets, habits, and pitfalls that shape long-term decision-making. Through guided reflection, practical tools, and realistic…

Emergenetics - Meeting of the Minds

As organisations increasingly turn to remote work and employees collaborate as dispersed teams, it’s even more essential that leaders, managers, team members and individual contributors receive the tools…

Emergenetics: Meeting of the Minds for Teams

As organisations increasingly turn to remote work and employees collaborate as dispersed teams, it’s even more essential that teams, their members and leaders receive the tools they need…

Finance for Non-Financial Managers

This two-day, face-to-face course equips non-financial managers with the practical financial knowledge and confidence needed to contribute more effectively to their organisation’s financial goals. Through interactive sessions and…

Fundamentals of Analytical Thinking

Analytical thinking is an essential skill for making sound decisions in fast-moving, information-heavy environments. This 90-minute interactive session introduces core methods such as structured questioning, clearer problem definition…

Fundamentals of Coaching

This practical 90-minute session introduces the mindset, behaviours, and tools that underpin effective workplace coaching. Participants learn how to move from giving answers to enabling ownership, using a…

Fundamentals of Communication

This interactive 90-minute session provides practical tools to sharpen communication clarity and inclusivity—whether in the room, online, or across hybrid teams. Learners explore simple, repeatable techniques to ensure…

Fundamentals of Creative Thinking

Creative thinking is a practical skill that helps people generate fresh ideas, adapt quickly and solve everyday problems more effectively. This 90-minute introduction offers simple techniques for sparking…

Fundamentals of Emotional Intelligence

EI (emotional intelligence) is more than a buzzword - it’s a proven skill that builds trust, resolves conflicts, underpins transformational leadership and boosts collaboration. This 90-minute virtual course…

Fundamentals of Influencing and Engagement

Influence is one of today’s most valuable workplace skills, essential for collaboration, trust and achieving results at every level. This interactive 90-minute session introduces practical ways to communicate…

Fundamentals of Leadership

This interactive 90-minute session introduces the core principles of effective leadership and helps learners understand how leadership differs from management in everyday work. Through guided reflection, simple tools,…

Fundamentals of Resilience

This interactive 90-minute session introduces practical tools to help maintain clarity and performance when facing pressure or change. Learners will recognize early signs of stress, use a simple…

Fundamentals of Stakeholder Management

This interactive 90-minute session introduces straightforward tools to identify, map, and engage stakeholders more effectively. Learners work with a simple framework to assess influence and support, adapt communication…

Fundamentals of Strategic Thinking

This interactive 90-minute session introduces the core principles of strategic thinking and shows how they apply to everyday decisions, not just long-term planning. Through simple tools, guided reflection,…

ILM Level 3 Award in Leadership and Management

The ILM Level 3 Award in Leadership and Management offers aspiring and newly appointed managers a practical and future-focused development experience. Spanning 25 weeks with flexible, phased learning,…

ILM Level 5 Certificate in Coaching and Mentoring

Coaching and mentoring managers is essential for the development of a high performing, collaborative business. Establishing a core of effective managers who can develop staff and communicate strategy…

Influencing Relationships

Influencing and Persuading

Influence is one of the most critical skills for success in modern organisations. Professionals are expected to lead projects, shape decisions and secure support, often without formal authority.…

Introduction to Emotional Intelligence

Emotional intelligence is the key to success inside and outside the workplace. People with high emotional intelligence are able to navigate the hybrid world of work with greater…

Leadership Presence

Our QA point of view is that in the digital age, developing leadership presence is needed across more hierarchical levels and is also more difficult; given more demanding…

Leading Successful Change

The digital age is characterised by the rapid pace and volume of change along with uncertainty, fragility, and complexity. Most people now operate with wider roles (which may…

Manage Conflict and Difficult Situations

Conflict is a natural part of working life—but when managed effectively, it can become a catalyst for innovation and stronger relationships. This one-day workshop empowers professionals to approach…

Manager to Leader

Transitioning from manager to leader requires more than a title change—it demands a fundamental shift in mindset and approach. Manager to Leader is a three-day, immersive course that…

Managing High Performing Teams

Managing high-performing teams requires more than technical knowledge—it calls for self-awareness, strategic collaboration, and the ability to lead in a hybrid world. Managing high-performing teams is an immersive…

Mastering Your Analytical Thinking Skills

Good decisions fail when noise looks like signal, assumptions go unspoken, and causal stories feel true without proof. Speed, complexity, persuasive data, and AI confidence effects raise the…

Mastering Your Coaching Skills

Coaching creates real value when the right conversation shifts behavior and the wrong intervention creates risk. Decision pressure, hybrid work and capacity strain mean people need clear boundaries,…

Mastering Your Communication Skills

Communication breaks fastest when the stakes are high and meaning starts to slip. Hybrid channels, constant noise and speed make trust fragile and misunderstanding expensive, especially in sensitive…

Mastering Your Creative Thinking Skills

Innovation slows when teams stay locked onto the wrong problem or settle for the first safe option. Acceleration, overload and rising expectations mean organizations need creative thinking that…

Mastering Your Emotional Intelligence

Emotional intelligence shapes how trust, influence and decision quality hold up when pressure hits. In fast, interconnected organizations, hybrid working, rapid change and reputational risk make emotional judgement…

Mastering Your Influencing and Engagement Skills

Influence matters most when authority is limited and outcomes still rely on commitment. Attention overload, engagement fatigue and shifting power dynamics make alignment harder to earn and easier…

Mastering Your Leadership Style

Leadership credibility is tested in the moments where tone, pressure and performance collide. Hybrid realities, cultural complexity and constant change raise the cost of default behavior and make…

Mastering Your Resilience

Resilience shows up when disruption hits and the system needs steadiness, not panic. Uncertainty, continuous change and capacity strain make it harder to think clearly, stay connected and…

Mastering Your Stakeholder Management Skills

Stakeholder work is where complex decisions either stick or unravel. Networked outcomes, reputational exposure and strained trust raise the stakes for legitimacy, fairness, clear boundaries and credible follow-through.…

Mastering Your Strategic Thinking Skills

Strategic thinking is tested when information is incomplete, priorities collide and choices carry real consequence. Volatility, overload and disruption make trade-offs harder to see and long-term value harder…

Organising Work and Time

This one-day practical workshop helps professionals regain control in high-pressure, fast-paced work environments. Participants explore how to make deliberate, informed decisions about where to invest their time and…

Personal Resilience

Present with Impact

Present with Impact: Build confidence in design and delivery to make your message stick Presenting effectively is no longer about simply delivering information—it’s about crafting a message that…

Results through Relationships (R)

Learn how to build a workplace where relationships thrive People are complex, and that can make interacting with people challenging. At times, it can make them downright difficult…

Solve Problems and Make Decisions

This course provides an introduction to practical problem solving techniques and structured creative thinking tools and you will learn how to confront challenges from a different perspective. This…

Stepping up to Management

Moving into management is more than just a change in job title—it’s about adopting the mindset, skills, and strategies to lead with confidence and create real impact. Stepping…