Effective from: 1st June 2022
Last Updated: 23rd October 2025

  1. Introduction

This Privacy Notice explains how Newto Training Limited (“Newto Training”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information. It applies to information collected through our website (newtotraining.com), email, phone, and any associated services or digital platforms.

We are committed to safeguarding your privacy and handling your data lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this notice or how we handle your data, please contact:

Data Protection Department
Newto Training Limited
3rd Floor, 86–90 Paul Street, London EC2A 4NE
dataprotection@newtotraining.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk/concerns.

  1. What Information We Collect

We may collect the following types of personal information about you:

  • Identification and contact details: name, email address, phone number, postal address.
  • Employment and education details: CV, qualifications, work history, skills, and training interests.
  • Financial information: payment details (processed securely via third-party payment providers).
  • Technical information: IP address, browser type, device type, and website activity.
  • Marketing preferences: subscription details, consent records, and communications.
  • Public or social information: where you publicly share professional details (e.g., LinkedIn profile).

We only collect information necessary to deliver our services, communicate effectively, and improve user experience.

  1. How We Collect Your Information

We collect personal information when you:

  • Enrol in a course or request a consultation
  • Submit a form on our website or landing page
  • Speak with one of our team members by phone or live chat
  • Interact with our marketing emails or ads
  • Apply for a job or partnership opportunity
  • Use our online learning portals or mobile tools

We may also receive information from trusted third-party partners (e.g. job boards, lead-generation platforms, or finance providers), always under appropriate data-sharing agreements.

  1. Lawful Basis for Processing

We process your personal information under one or more of the following legal bases:

  • Consent: where you have given us explicit permission (e.g., marketing emails).
  • Contract: when we need to process data to provide a service or fulfil an agreement.
  • Legal Obligation: when processing is required by law or regulation.
  • Legitimate Interest: for purposes such as improving services, preventing fraud, or marketing similar products (balanced against your rights).

You may withdraw consent at any time by contacting us at dataprotection@newtotraining.com.

  1. How We Use Your Information

We use your information to:

  • Provide and manage our training programmes and career services
  • Process payments and finance applications
  • Communicate about enrolments, updates, and support
  • Improve our website, services, and student experience
  • Send relevant marketing communications (with your consent)
  • Maintain business records and comply with legal requirements
  • Detect and prevent fraud or misuse of our platforms

We do not sell or rent your personal data to third parties.

  1. Sharing Your Information

We may share limited personal information with:

  • Service providers: such as payment processors, CRM systems, email marketing platforms, and IT hosting partners.
  • Finance partners: for credit or instalment applications (subject to consent).
  • Accreditation and certification bodies: where required for course completion.
  • Government or regulatory authorities: if required by law.

All third-party processors are bound by strict data protection contracts and cannot use your data for their own purposes.

  1. International Data Transfers

Most of your data is stored and processed in the UK. Where transfers outside the UK occur (e.g., through cloud services), we ensure that appropriate safeguards are in place, such as:

  • The UK Addendum to the EU Standard Contractual Clauses, or
  • Transfers to countries with an adequacy decision from the UK Government.
  1. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting obligations.

Typical retention periods:

  • Enquiry or applicant data – up to 3 years
  • Enrolled learners – duration of the course + 6 years
  • Finance records – minimum of 6 years (for audit and compliance)
  • Marketing data – until you withdraw consent

Data that is no longer required is securely deleted or anonymised.

  1. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate information
  • Request erasure (“right to be forgotten”)
  • Restrict processing in certain circumstances
  • Object to processing based on legitimate interests or for direct marketing
  • Request data portability (to move your data elsewhere)
  • Not be subject to automated decision-making without human oversight

To exercise any of these rights, please contact dataprotection@newtotraining.com.
We aim to respond within one month.

  1. Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance user experience and measure performance.
You can control or delete cookies at any time through your browser settings.

For details, please read our full Cookie Policy.

  1. Security

We maintain robust security measures to protect your personal data, including:

  • Encryption (SSL/TLS) for data in transit
  • Restricted access to authorised staff only
  • Secure data storage and regular security reviews
  • Staff training and confidentiality agreements

While we take all reasonable steps to protect your data, transmission over the internet is never completely secure.

  1. Use of Site by Children

Our website and services are designed for individuals aged 16 and over.
We do not knowingly collect personal data from anyone under this age without parental consent.
If you believe a minor has submitted personal information, please contact us so we can remove it.

  1. Changes to This Policy

We review and update this notice regularly to reflect changes in law or business operations.
The latest version will always be available on our website, with the “Effective From” date shown above.
We may notify you of significant updates by email or on our homepage.

  1. Contact Us

For any questions, complaints, or data requests, please contact:

Data Protection Department
Newto Training Limited
3rd Floor, 86–90 Paul Street, London EC2A 4NE
dataprotection@newtotraining.com

If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) via www.ico.org.uk.