Course Duration
4 Hours

Professional Development
Authorized Training

Professional Development

Course cost:
£670.00

Professional Development Certification Overview

Emotional intelligence shapes how trust, influence and decision quality hold up when pressure hits. In fast, interconnected organizations, hybrid working, rapid change and reputational risk make emotional judgement more visible and more consequential. In this 3-hour mastery workshop, participants bring live challenges and work through a single high-stakes scenario that mirrors real workplace tension. The session focuses on reading what is happening in the room, regulating responses under strain, and choosing moves that keep conversations clear, constructive and human, sharpened through structured peer questioning. Participants leave with simple, repeatable habits that make behavior more consistent at work and strengthen collaboration, trust and outcomes over time.

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Prerequisites

Participants should have:

  • Experience in leadership, management, or organisational transformation.
  • A foundational understanding of emotional intelligence principles.
  • Familiarity with change management or people leadership contexts.

Target audience

This course is designed for professionals and leaders seeking to leverage emotional intelligence for large-scale initiatives, including organizational transformation, innovation programmes, and change management. It is particularly valuable for senior managers, HR leaders, and transformation professionals who drive strategic culture shifts.

Learning Objectives

By the end of this course, learners will be able to:

  • Recognize the principles and enablers that guide emotional intelligence mastery in modern work.
  • Use tools to reframe, test, and improve emotionally intelligent responses under real-world conditions.
  • Apply reflective questioning to reframe assumptions and uncover new perspectives through emotional awareness.
  • Design visible habits and routines that embed emotionally intelligent strategies into daily work.

Mastering Your Emotional Intelligence Course Content

  • Exploring core principles: Real EI pressure points are mapped from live cases, then translated into clear, observable mastery behaviors.
  • EI Lab: A high stakes roundtable scenario is used to rehearse noticing emotion, regulating response, sharpening thinking and building relational impact.
  • Peer challenge lab: Structured peer questioning stress tests live choices and upgrades what gets said, when, and how it lands.
  • EI for today and beyond: Simple habits and routines are designed to keep emotionally intelligent behavior visible and consistent in everyday work.

Exams and assessments

There are no formal exams included in this course. Participants will complete peer coaching, reflective activities, and scenario-based discussions to apply EI concepts in practical organisational contexts.

Hands-on learning

This session includes:

  • Interactive activities to explore ideas, test thinking, and apply concepts
  • Group work to examine real situations, compare perspectives, and experiment with approaches
  • Peer exchange to share experiences, practise techniques, and build confidence
  • Expert instruction to introduce key principles, demonstrate methods, and guide real‑time refinement

Upcoming Dates

Dates and locations are available on request. Please contact us for the latest schedule.

Advance Your Career with Mastering Your Emotional Intelligence

Gain the skills you need to succeed. Enrol in Mastering Your Emotional Intelligence with Newto Training today.

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